The principal purpose of systems at this level is to answer routine questions
and to track the flow of transactions through the organization. How many parts
are in inventory? What happened to Mr. Smith’s payment? To answer these
kinds of questions, information generally must be easily available, current, and
Accurate.
Managers need TPS to monitor the status of internal operations and the
firm’s relations with the external environment.
TPS : are also major producers of information for the other systems and business functions.