Hi,
Thanks for contacting the Clumsy Ninja customer support team.
Your message is important to us, and we aim to get back to you as soon as possible, but please be aware that we sometimes receive a high volume of messages, so it may take more than 24 hours to receive a response. If you have more information about your issue, please don’t submit a new report, as this will increase the time it takes for our team to reply – instead, include any updates in a reply to this email and it will automatically be added to your first message. You can also view and add to your message online, here: http://clumsyninja-support.naturalmotiongames.com/requests/26417
Please make sure that you have provided us with the following details - if you haven't please send a reply to this email with this information.
Your UserID - you can find your user ID at the bottom of the Settings menu It will be in the following format: user12345.
Details about your device - Let us know if you're using an Apple device or an Android device, along with the name of the device you're using.
Your Game Center nickname, or your Google Play email address
While you’re waiting, and if you haven’t already, you may want to check out our FAQ, as it contains the answers to the most common questions we receive. Please click here to view our FAQ.
Thanks,
Clumsy Ninja Support