Web only orders - Your order must be completed online, if a phone call is required to complete the order you will not be eligible for cash back.
Cash back only eligible on the purchase of a phone, tablet, SIM card, or accessory only. Cashback is given on a “per” device purchased. Postpaid devices require activation of a plan. Prepaid and accessories are device sales only. Not eligible on renewals, device upgrades, Jump or Jump on Demand purchases, telesales or business direct orders. Not eligible on gift cards, gift certificates or any other similar cash equivalents. Cash back includes ALL brands on T-Mobile’s website, including Apple.