Competencies—Effective workers can productively use:
• Resources (time, money, materials, space, staff)
• Interpersonal Skills (teamwork, serving others, leadership, negotiating,
dealing with diversity)
• Information (acquiring and evaluating data, organizing and maintaining
files, interpreting, communicating, using computers)
• Systems (social, organizational, technological—understand, monitor and
correct, design and improve)
• Technology (selecting, applying, maintaining)