Benefit details:
Fast refunds allows A3 and A4 members to receive quicker refunds. If a seller has accepted your request to return a product, all you need to do is provide AliExpress with the tracking number of the package once you have sent it back to the seller. Your refund will be then be automatically processed by AliExpress.
Additional information:
A3 members are able to claim Fast Refunds on orders up to US $ 25.
A4 members are able to claim Fast Refunds on orders up to US $100.
Fast Refunds are only available for A3 & A4 members.
FAQs:
Q: How does Fast Refunds work?
A: Here is the process to Fast Refunds:
1. If you have a product that you would like to return, you need to open a dispute and apply for a full refund.
2. If the seller agrees to the return & refund request, then you can proceed to sending the product back to the address provided by the seller.
3. Once you have received the package's tracking number, go to dispute detail page and enter the number here.
4. As soon as you have entered the tracking number online, your refund will immediately be released to you by AliExpress.
Please note: the exact date that the funds will return to your account depends on the initial payment method.
Q: Is there a limit on how much I can claim using Fast Refunds?
A: Yes there is. A3 members can claim a maximum of US $25 and A4 members can claim a maximum of $100.
Q: I am an A3 member, but could not use Fast Refunds on a previous order, why?
A: Fast Refunds does not apply to orders which have been closed by AliExpress due to security reasons. This may be the reason why you couldn't previously use Fast Refunds.