Educators rarely have the luxury of designing a new building,
which allows a seamless movement between formal and informal
teaching and socialisation. While we cannot alter the shape, we can
make the entrance more welcoming with good signage and cheerful
receptionists. This is particularly important for the patients and
service users involved in activities as educators or learners.
Room layout and facilities are important factors in the delivery
of education. Clear instructions to the relevant administrators
are essential before delivering a session, particularly if there is a
visiting educator. The room should be of the right size for the
number of people expected – too small and learners are cramped
and feel undervalued; too large and all participants, including the
educator, feel uncomfortable. Do the chairs need to be in a circle?
Are tables required, a flip chart or white board? Computer
facilities should be checked for compatibility with prepared presentations.
For learning sessions involving technology, there should
be a technician available if things go wrong – keeping the process
running smoothly is so important to avoid tutor burnout and
student apathy.