Interview
To make good hiring, interviewing candidates is the best way to gather the necessary information. Resume provides a basic outline of an applicant's knowledge, experience and skills. Interview allows Starbucks to get more detailed information such characteristic, personality, confidential, expectation of interviewer, knowledge of the company to past experience in the coffee shop industry, work ethic and so on as to whether this candidate is suitable for Starbucks. ("Hiring process information", 2012)