interactive voice response system..
the system can provide information regarding the status of your payment.
this system is accessed using a touch tone telephone . both during and after regular business hours. to ensure private access to the ivr and your personal case file information , you will need to use your nine digit identification number as well as your digit personal identification number ( p i n)
if you have not received or cannot remember this information you can still contact the i v r system and choose the help desk option , you will need to have your social insurance number and health card number available .