Role Purpose
To execute all administrative sales support tasks (including tasks on SAGE CRM, Sales AD Hoc Projects, Sales Reports, etc) that would help the sales team free to focus on targeting new customers or managing existing customers.
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Key Accountabilities
Key Activities / Decision Areas
1
· Support New Business team
· Prepare Request for Quotations for pricing team
· Prepare Proposals and contracts
· Follow up the completion and compliance of the data received by clients
· Follow up end to end process with operations till cards delivery
· Processing Sage CRM tasks “A-Z” (Opening opportunities, Building schemes, following, etc…)
2
· Support Relationship Team
· Prepare Proposals and contracts
· Follow up the completion and compliance of the data received by clients
· Follow up end to end process with operation till cards delivery
· Processing Sage CRM tasks “A-Z” (Opening opportunities, Building schemes, following, etc…)
· Handle telephone enquiries from client’s directly or liaising with the sale team where necessary.
3
· Compliance
· Comply with CCHI ( Council of Cooperative Health Insurance ) and SAMA ( Saudi Arabian Monetary Agency) and company regulations
· Monitor the contracts and KYC (Know your customer) and make sure it’s compliant.
4
· Administrative Role
· Prepare PCF (Product change forms) on behalf of sales to Operation department.
· Following & manage the daily driver tasks (cheques collections, issuing receipts, Bank depositing, deliveries, etc…)
· Arranging the daily bank deposit with the drivers.
· Preparing the daily depositing slips analysis report that’s circulated to Finance and sales team.
· Providing data and company standard reports to help the sales team
· Managing the filing process and maintain proper soft and hard copies filing
· Handling the daily Courier correspondence between the region and Head Office and between the region and its clients.
· Preparing customer certificates.
· Organize business travel arrangements for sales representatives that include booking of flights.
· Following up concerning delivering the cards and reimbursement cheques with drivers and with CLEX (courier delivery inside the region to clients) .
· Handling the petty Cash and office consumables stock
· Controlling all office business needs stocks ( papers for proposals/agreements, letter head , envelopes…)
· Prepare ad-hoc reports requested by Regional Manager
Person Specification
Education
· Ideally degree educated from a recognised University
Experience Fields
· Administrative experience for minimum 2 years
Years of Experience
· 2 years of experience