First, you need to have a Gmail account and make sure all your devices are connected to the Internet (either through WiFi or 2G/3G/4G network). Then, follow the steps below to login TrackView:
It means your download is not completed, which is possibly caused by unstable network connection. Please try downloading it again, and verify the total file size to be around 12.5Mbytes.
You can also get our app from following well known public server (could be faster and more reliable):
FindmySoft
CNET: You could use the "Direct Download Link " under the green download button to avoid downloading other unnecessary apps CNET packed with ours.