Elizabeth was feeling overwhelmed by the huge pile of paperwork scattered on her desk. Her co-worker, Annabelle, told her to sit down and to PRIORITIZE her work by making two piles of paperwork. The pile labeled IMPORTANT included items that directly impacted Elizabeth’s work performance. The pile labeled URGENT included items that needed attention immediately, however, did not involve Elizabeth directly. From these piles, Annabelle told her to create four others, in order of importance.