Hi, dear friend,
we have full refund you as your request for compensation. but could you kindly promise when you received your package in the near future, please kindly tell us and REPAY for it, is that fine for you?
Please kindly understand, we also suffer big loss for such a business, we lost both money and package, could you kindly understand our situation?
we are honest seller, we also believe you are honest buyer.
thanks a lot!
Warm regards