• perception and understanding both the nature and magnitude of a particular congestion and safety problem.
• Combining various operational strategies, policies, and systems into a comprehensive program.
• Using technology, detection and verification systems, communication links, traffic operations centers, motorist information systems, and information sharing among systems.
• Implementing a high degree of interagency coordination and cooperation to provide emergency services and to restore accident scenes to normal operation in the shortest possible time.
• Deploying and implementing highly sensitive and sometimes controversial management strategies, such as ramp meters and high-occupancy lanes.
• Managing extremely popular services such as tow trucks and patrols to rapidly remove disabled vehicles from freeways.