DEVELOPING CRITICAL THINKING SKILLS:
PROBLEM SOLVING ON THE JOB
Enter your response after each situation.
1. Poor language skills. You have just been promoted to office manager, which left an opening for the position you vacated. A temporary has been working in your office, a dedicated hard-working office assistant with excellent technical skills. She is on the job every day, gets along well with the office staff, and is excited about her job. She has two problems:
(1) Her language skills are not polished; she frequently mispronounces words and often uses words incorrectly.
(2) She dresses inappropriately for the office in your opinion. She has applied for the position, and you feel she is the person best qualified for the job, especially with her experience in the job already. If you hire her full-time, what would you do to help her improve her language skills and her dress? Be specific; write a complete step by step plan.