Franchisor shall make an initial training program available to the Designated Manager and the Designated Team. Prior to the opening of the Franchised Business, the Designated Manager and the Designated Team must attend and successfully complete, to Franchisor's satisfaction, an initial training program, in Beirut, consisting of approximately forty (40) days of classroom and on-the-job instruction pertaining to operation and administration of the Franchised Business including, but not limited to, sales and marketing methods; financial controls; maintenance of quality standards; customer service techniques; record keeping; and reporting procedures and other operational issues.