Mark runs his company's R&D department, which is a bit different from other departments. Half of his employees are actually interns from the local technical college, some of whom will stay on for full-time jobs after graduation. He has found that the best way to get results from these staff members is to provide them with very clear goals and directions for achieving these goals. Then he pairs up each intern with a full-time staff member, with whom the intern meets once a week to discuss problems and plans for improvement.