Dear Omar,
Thank you very much. Understood.
We definitely will provide you with all the necessary documentation in case you need it. And I would appreciate if we can discuss it first.
Even though our insoles have CE mark and have class 1 of medical devise, most of our customer don't import them as medical devices. All the ISO certificates, DOCs and other compliance documents are available.
Is that possible to get on the phone for a team conference call so I can understand the test arrangement better?
Warmest Regards,