Privacy Policy
This website is owned and managed by Dubai Aviation Corporation (trading as and hereinafter referred to as "flydubai").
We are responsible for the processing of any personal information you provide to this website and we are registered/approved where required in each country under the relevant data protection legislation of that country.
We take our responsibilities regarding the protection of personal information very seriously. This policy explains:
1. Why we need your personal information
When you use services provided on this website, you will be asked to provide certain information such as your name, contact details, travel documents, and/or credit/debit card details. We will store this information and hold it on computers, computerized storage centers or otherwise. We will use this information, by way of example and without limitation, in some and/or all of the following ways:
to fulfill our agreement with you, including processing your flight, sending you your itinerary or contacting you if there is a problem with your booking;
to register you with our website and administer our website services where you have registered to receive these. You can unsubscribe from these services at any time (see choice/opt-out below);
to administer any contest or other promotional offer you may enter and notify winners;
to answer any queries which you may send to us by e-mail;
in order to conduct customer satisfaction surveys;
to meet our legal compliance obligations;
for crime prevention and detection;
for direct marketing purposes, as set out in detail below;
for recruitment and careers purposes
for human resources management and employment matters.