Most of us can , to different levels of efficiency , express our ideas , opinions or queries . Yet , drawing out information is a totally different capability .
Drawing out information is called : PROBING .
The simplest way to PROBE the person you are talking with is to concertedly “stop talking” .Instinctively , the other person will feel compelled to fill the silence , thus providing further information .
The second short and effective way to PROBE is to simply repeat the keyword in the last sentence the other person has uttered .