dear, so sorry to hear you do not like this bag, we think the bag may a little damaged because of long time shipping, can you kindly change the feedback, it is really important to us, we will refund $2 after you changed, is it ok for you?
the feedback is really important to us, hope you can change it
here is the link of how to change: http://help.aliexpress.com/revising_feedback.html
thanks a lot, have a good day