Hello AH Med..I've discussed your concern with the team and we will be giving you the refund but before that I'would like to mention a few points.1) In our Payout cycle, the payment status is still showing pending which means we have not received the payment for December,25,2019 yet.2) It will be added to our payouts after December,25,2019 therefore as soon as we will receive the payment from Shopify will look into it and then proceed for further procedures.Thank you.