On Thursday, 4 February 2016, Kenzie wrote:
Hi بتلاء,
Greetings! This is Kenzie from Jollychic.com.
We are still preparing your order, we need 5-10 days for preparation and 3-10 days for shipping.
When it gets ready, we will ship it as soon as we can.
Also we will email you the tracking number to get you updated once it’s shipped. Also the shipping company will contact you the day before delivery.
Thanks so much for your great support.
Please feel free to contact with us via 7*24 livechat if you need any timely help .
Best Regards
Customer