Replacement process
Find a participating Apple Authorized Service Provider to have your iSight camera replaced. Your iPhone will be examined prior to any service to verify that it is eligible for this program and in working order.
To prepare your iPhone 6 Plus for the replacement process, please back up your data to iTunes or iCloud.
Note: If your iPhone 6 Plus has any damage such as a cracked screen which impairs the camera replacement, that issue will need to be resolved prior to service. In some cases, there may be a cost associated with the repair.
Additional Information
Apple may restrict or limit repair to the original country of purchase.