Answer 1 - I am work in "Africa, Russia and Central Asia" region.
Following countries also come under this region:
Algeria, Angola, Armenia, Azerbaijan, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo, Djibouti, Egypt, Equatorial Guinea, Enitrea, Ethiopia, Gabon, Gambia, Georgia, Ghana, Guinea, Guinea-Bissau, Ivory Coast, Kazakhstan, Kenya, Kyrgyzstan, Lebanon, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Mauritania, Mauritius, Mongolia, Morocco, Mozambique, Namibia, Niger, Nigeria, Rwanda, Sao Tome and Principe, Senegal, Seychelles, Sierra Leone, Somalia, South Africa, Swaziland, Tajikistan, Tanzania, Togo, Tunisia, Turkmenistan, Uganda, Uzbekistan, Zambia, Zimbabwe.
Managerial chain from our Regional Vice President to myself:
Erland Ebbersten (Group Vice President - Africa, Russia & Central Asia) =>> Arkady Podkopaev (General Manager, Moscow, Russian Federation) =>> Michael Khmelkov (Deputy General Manager, Novorossiysk, Russia) =>> Denis Korotkikh (Agency Department Manager, Novorossiysk, Russia) =>> Andrey Kudin (Duty Agent, Novorossiysk, Russia)
Answer 2 - OUR THREE KEY PRODUCTS: Ship Agency(including of Protecting Agency), Ship Supply, Husbandry Services. Key customers: sea also main customers.
List of products & services:
• Bunker Fuels • Ship Supply • Husbandry Services • Offshore Support • Ship Agency • Project Logistics • Upstream Oil & Gas Logistics • Protecting Agency
Main customers: Charterers (e.g. CHEVRON, STASCO, ENI), Vessel Owners, Managers and Operators, Masters of the vessels, Crew Members, etc.
My Department directly deal with other branch offices in Russia (Murmansk, Taman).
We have a deal with GAC Turkey (Shipping Operations). They send us "Turkish Strait Vessel Passage Reports".
Also we have a deal with GAC UK Hub Agency Centre
About the history of products(services) in our company
Established in 2001, GAC Russia provides a comprehensive range of ship agency and logistics support through its own offices and carefully selected network of agents.
Complete shipping services. Know-how and strong relationships with local authorities, suppliers and key contacts within the shipping community enable us to provide prompt turnaround for vessels in the most cost effective way without compromising safety. Tankers are attended to at Sheskharis, IPP and CPC-R terminals in Novoroyssisk, First Oil terminal in Murmansk and Tamanneftegas terminal in Taman. We have the operational skills and expertise to provide services to all types of specialised vessels including AHTS and survey vessels.
Maximise your time and cost efficiency. As more vessels take the North Shipping Route, they need an agent they can rely on – especially in extreme conditions. We meet that need with solutions tailored to your requirements, including the provision of additional equipment compliant with Northern Sea Route rules, and arranging marine administration permits, pilots and tugs for your smooth passage. Specialist services include arranging transit through the Northern Shipping Route, Kerch Straits, Volga-Don Canal and other inner waterways.
Project logistics. Our key expertise lies in transportation of project cargoes including oversized floating objects (rigs, barges, vessels, etc.) from the Baltic, Mediterranean and Black Sea through the inner waterways of the Russian Federation to the Caspian region.
Answer 3 - My personal role in enabling the successful sale of our products(services)
As a "Duty Agents", We work long hours, are expected to have all the answers and must be able to fix any problem at short notice, with a smile.
We have a deal with all above mentioned customers every day. Duty agent replies in the quickest possible time. We deliver qulity service.