* The time duration mentioned in the above incentive scheme table shall apply to the following:
1. New cases from the date of assigning the case to the Law firm.
2. Current active cases and existing enforcement cases, from the date of signing this Agreement.
3. Active cases or existing enforcement cases withdrawn from other law firm and re-assigned to the law firm, from the date of re-assigned the case to the Law Firm.
* The Percentage of the incentive to be awarded shall be paid as follows:
1. In case of full and final settlement from the full settlement account.
2. In case of partial settlement, from the advance payment received from the customer in addition to amount received once all installments are settled. For avoidance of doubt, the second payment of the incentive amount in partial settlement shall be due at the time of payment of last installment.
5. Law Firm's Obligations
5.1 From the effective Date, the Law firm shall provide the Services for NBO in accordance with the Services Levels as outlined in the table below, in the event the Law Firm is not able to perform these obligations within the specified time frame a justification on the reasons why should be given and sent within 3 day of not fulfilling the obligation/s.
5.2 In the event the Law firm fails to show any progress subsequent to the justification, the Bank in its own right shall be obliged to withdraw the case from the Law firm.