Job Analysis
To develop HR plan, HR managers that knowledgeable with jobs that Starbucks needs performed. Information about a given job is organized by Starbucks through a job analysis to identify the skills, task and responsibilities that are require as well as the abilities and knowledge needed to perform it. The information collected for the job analysis use by managers through preparing two documents:
Lists the duties and responsibilities of the position (job description)
Lists the qualification (knowledge ,skills) and abilities that need to perform the job (job specification )
("Job analysis", 2006)