You are a converter and we are the film supplier. We have accepted and are willing to replace the defective film. While laminating it is the responsibility of the converter to check the quality during lamination which FIPCO failed to do. Hence, how can we be responsible for the laminate ?
Please return the unused film which we will replace plus as a gesture of goodwill, I agreed in my earlier e mail to replace the used film.
hope you accept this before it festers any more.