E-mailers desire control, according to Anne Warfield. “E-mail offers a clear, concise way to get
the job done on your own terms. You can be in control of the content, when you send it and when
you respond to messages. If you love e-mail, you’re probably a strategic planner and very goal
oriented. When you enter a meeting you probably take up lots of space, spreading your papers on
the table.”
Nicky Stanton, an engineer at BT, believes the e-mailer always has something specific to sayinteresting,
when you consider that one in ten women ditches her lover by e-mail.” E-mailers are
more interested in what they are saying than in how the other person reacts. The e-mailer makes
less effort than the texter_ they don’t have to pick up a phone or find a number. They are at their
desks and just click a button,” she says. “But the e-mailer can’t deal with conflict. The e-mailer who
fires a member of staff or ditches a lover can’t handle emotionally the bad reception or hurt they
know they’ve caused.”