Emotional awareness helps you
1- Understand and empathize with what is really troubling other people
2- Understand yourself, including what’s really troubling you and what you really want
3- Stay motivated to understand and empathize with the person you’re interacting with, even if you don’t like them or their message
4- Communicate clearly and effectively, even when delivering negative messages
5- Build strong , trusting, and rewarding relationships , think creatively , solve problems , and resolve conflicts