ast week I was playing golf with some friends. The Boston area has been having a bit of an Indian summer, and we are lucky to still be getting out there (long may it last). The conversation during one of the holes turned to health care information technology, when my friend, who is also a physician, told me about his experiences with a (certain famous) new electronic medical record that’s just been installed in their hospital.
I remember this same friend telling me a few months ago that he was looking forward to the change, anticipating that it would make his and his patients’ lives better. He turned around to me after taking his swing and said, “You know what, it’s all been a big disappointment.”