Effective communication skills #4: Emotional awareness
- Learn to recognize & accept your emotions
- Emotions play an important role in the way we communicate at home and work. It’s the way you feel, more than the way you think, that motivates you to communicate or to make decisions. The way you react to emotionally driven, nonverbal cues affects both how you understand other people and how they understand you. If you are out of touch with your feelings, and don’t understand how you feel or why you feel that way, you’ll have a hard time communicating your feelings and needs to others. This can result in frustration, misunderstandings, and conflict
Emotional awareness helps you:
1- Understand and empathize with what is really troubling other people
2- Understand yourself, including what’s really troubling you and what you really want
3- Stay motivated to understand and empathize with the person you’re interacting with, even if you don’t like them or their message
4- Communicate clearly and effectively, even when delivering negative messages
5- Build strong , trusting, and rewarding relationships , think creatively , solve problems , and resolve conflicts