Hello Mika
Thank you for contacting the Aura Kingdom team.
We're unable to answer your question, we recommend that you visit our forums and ask the whole community. Here's the link:
http://www.aeriagames.com/forums/en/index.php?f=1315
There you can look for an answer or create a new thread, and if you still get no wiser you may contact the Aura Kingdom Ticket Support team at:
http://www.aeriagames.com/contact/support
We hope that you'll find a swift solution to your problem!
Best regards,
Your Aura Kingdom US Community Support
http://aurakingdom.aeriagames.com/
https://www.facebook.com/AuraKingdom
http://www.aeriagames.com/forums/en/index.php?f=1315
Follow your tickets in real time at http://www.aeriagames.com/contact/tickets