 issue and check tickets and trave

 issue and check tickets and travel documents, check in passengers for their flight and allocate seats on the aircraft
 check baggage size and weight
 direct passengers to immigration and/or departure gates, and provide information about customs and immigration procedures
 assist with passenger enquiries and complaints
 attend to travelling airline staff and crew
 provide information about flight arrival and departure direct passengers to luggage areas and assist passengers with lost luggage
 help passengers requiring special assistance, such as VIPs, disabled and elderly passengers, parents with infants and unaccompanied minors
 ensure security measures are adhered to at all times.